Technical Enterprise Class Support

TimeSight Customer Service helps you utilize our Video Lifecycle Management (VLM) solutions to their full potential with project management services, training, professional services and technical support, plus a team of experienced and dedicated professionals highly trained in new surveillance technologies and the most advanced capabilities.

Warranty and Support Overview

All TimeSight Systems appliances, unless expressly noted, ship with a 1-year basic hardware warranty and 30 days of basic software support. Basic warranty and support includes:

• 5 days a week - 13 hours per day coverage

Support / Help Desk Options

Phone Support

U.S. 1-877-249-1174
Hours: 8am - 9pm (EST)

24/7 Support

Email Support,
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Supported IP Cameras

TimeSight video surveillance appliances support cameras from a wide variety of industry leaders.

View All Cameras